Appointment and Cancellations:

Appointment and Cancellations: Weekly counseling or therapy sessions are generally recommended. A standing day and time for appointments is preferred. Appointments are generally 50-55 minutes in length for individuals – 75 minutes for at least the first couple therapy session. I require 24 hours notice if you need to cancel. The full session fee will be charged for all missed appointments. If we are able to reschedule the session within the same week as the missed appointment, there will be no charge.

Confidentiality:

Mindful Therapist, Inc is HIPAA compliant. The content of all sessions is strictly confidential and will not be released or discussed without your knowledge and consent. Exceptions to this may occur under extraordinary circumstances, when, for example, there is the potential of harm to yourself or others. The State of Florida also requires mental health professionals to report suspected cases of abuse and/or neglect.

Fees and Payments:

Session payments and insurance co-payments must be paid in full at the time of your session. Payment by check, cash, credit card or Zelle is preferred. Please write checks in advance of the session, payable to Mindful Therapist, Inc. There is a $25 fee for any checks returned for non-payment. I will also accept credit cards. In that case I would like to keep your credit card information on file to expedite the check- out process. Due to increased costs for credit card processing I will add an additional $5 convenience fee for all credit card payments.

Health Insurance:

In an effort to make my services more accessible and affordable Mindful Therapist, Inc- Ivona Bhadha participates in insurance based partnership with Headway - third party that supports therapists to provide therapy services to individuals who are covered by health insurance. Visit their website and sign up to be verified for receiving therapy through your insurance: https://headway.co

If you have a commercial health insurance policy, you may request from the Mindful Therapist the “Super Bill” for your out-of-network mental health benefits. You should be aware that all insurance companies require you to authorize us to provide them with a clinical diagnosis.

Routine Contact

If it’s necessary to contact your therapist between sessions, please contact them by email: askivona@aol.com. You may also leave a voice message at our main number 561-287-0942. I generally respond to messages within 24 hours(or Monday morning if your message is left over the weekend). Please use texting only for appointment scheduling.

Emergencies:

In the event of a dangerous, or life threatening emergency, please call 911 or go to the emergency room of your local hospital. Other resources for urgent help include South County Mental Health Center (561/495-0522) and Forty-fifth Street Mental Health Center (561/849-5000) in Palm Beach County; or the Henderson Clinic (954/782-8510) and Nova University Clinic (954/475-7300) in Broward County.